DecodoSmartproxy

Smartproxy is Now Decodo

We’re opening a fresh chapter and presenting a new name with even better proxy and scraping solutions. Discover how we help users around the globe to build, test, and scale their public web data projects.

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Our journey to becoming Decodo

Smartproxy was founded in 2018 by a team of industry professionals and entrepreneurs with a mission to create a user-friendly ecosystem that would help users to overcome geo-restrictions and anti-bot measures with the help of proxies.

With a small team in the first year, including developers, customer success, and marketing managers, we've grown into a large organization of over 130 industry professionals working towards the joint goal of helping our users test, launch, and scale their public web data projects quickly and efficiently.

Our ecosystem has evolved over the years to meet customers' changing needs. Initially offering residential proxies, the company expanded to provide a variety of products for different requirements and use cases. As the customer base grew, we introduced new solutions to meet these demands, earning increased trust from over 15K monthly active businesses and individuals.

Over the past years, we’ve been deeply invested in self-discovery and customer engagement, building and improving our public data collection infrastructure ecosystem.

Our users' needs have changed over time. From using our solutions for simple use cases, like managing multiple social media accounts, we’ve welcomed more users who started leveraging our solutions for complex tasks, like AI training, and enhancing their own scraping infrastructure with our products.

The change came naturally – we’re happy to introduce Decodo, our new name, and even better solutions.

Different name, trusted solutions

We’re bringing you award-winning solutions through our intuitive interface, ensuring the fastest time to value.

Reliability commitment

We’re constantly improving our infrastructure to guarantee the best response time, success rate, and uptime possible.

Premium, yet affordable

Decodo brings top-notch proxy and scraping solutions without the expensive price tag.

You’re first in line

Our 24/7 tech support is here to help you whenever you need help on your setup or face any issues.

Extensive documentation

To help you get started faster, we offer a range of quick start guides, integration tutorials, and help documentation to help you get started faster.

Ethically-sourced IPs

As part of EWDCI, we partner with reputable providers and get users' consent to participate in the peer-to-peer network.

Easy try-outs

Choose the solution that best suits your needs with free trials for all Decodo products.

Simple onboarding

Get started with Decodo in just a few clicks and avoid complicated workflows.

Complimentary tools

With every subscription, you get access to a range of free solutions that help further enhance your toolstack.

Learn more about Decodo

Awarded web-data collection solutions provider

Users love our proxies with ethically-sourced IPs around the globe for their exceptional performance, advanced targeting options, and ability to overcome CAPTCHAs, geo-restrictions, and IP bans.

Frequently asked questions

Why is Smartproxy changing its name?

Smartproxy is becoming Decodo to reflect how much we've grown. What started as a simple proxy solution has evolved into a powerful platform, offering tools even for the most advanced data use cases like AI training. Decodo captures our commitment to innovation, reliability, and helping you scale web data projects with ease.

What happened to Smartproxy? Did it shut down?

Smartproxy didn't shut down, we've just introduced our new name – Decodo! It's the same company, same team, and same infrastructure, just with a new name that better reflects our expanded product suite and focus on introducing new solutions for all your web data projects.

Are Smartproxy and Decodo the same company?

Yes, Decodo is the new brand name for Smartproxy. We're the same trusted proxy provider you've relied on since 2018, with the same commitment to quality, performance, and 24/7 tech support.

When did Smartproxy become Decodo?

The transition to Decodo officially began in early 2025 with the official release on April 22nd. We've worked months on this project to ensure the smoothest transition possible for all of our users.

Is Smartproxy still working and available?

Yes, Smartproxy services continue uninterrupted under the new Decodo name. All proxy endpoints, web scraping solutions, public API, and services remain fully operational. Your existing Smartproxy subscriptions and configurations work exactly as before.

Do I need to change anything in my setup?

There’s no need to change your proxy or Scraping API setup at this time—we’ve ensured a smooth, hassle-free transition. If any updates are required in the future, we’ll notify you in advance and provide all the support you need.

Do I need to change my proxy endpoints?

For proxy authentication, you can keep using Smartproxy endpoints or switch to Decodo endpoints, which are available in your dashboard.

How long will Smartproxy URLs and endpoints continue to work?

Smartproxy endpoints and URLs will continue working indefinitely. While we encourage gradual migration to Decodo endpoints for even better performance, we're committed to maintaining backward compatibility for all existing integrations.

Is the dashboard changing?

Only minimal adjustments related to the new Decodo branding are made to ensure the best user experience. There are no major changes to the interface, so everything you’re familiar with will remain in place. If you have any questions about your setup or dashboard, you can explore our help docs, quick start guides, and step-by-step video tutorials.

Will my login credentials stay the same?

Yes! You can use the same login information with Decodo as you’ve used with Smartproxy.

Do I need to update the billing info (e.g., for invoices, legal names, bank details)?

No, there’s no need to update your billing information. Everything, including your invoices, legal details, and payment methods, remains valid and unchanged. If anything ever requires your attention, we’ll let you know well in advance.

Do I need to migrate my data or account from Smartproxy to Decodo?

No migration is needed on your side. Your account, subscriptions, data, settings, and payment history have been automatically transferred to Decodo on April 22nd, 2025.

Will my Smartproxy subscription and pricing stay the same?

Absolutely. Your current subscription, pricing, and renewal terms remain unchanged. If you're on a Smartproxy plan, you'll continue with the same features, benefits, and price under the Decodo brand.

Will Smartproxy support and documentation still be available?

Yes, all Smartproxy documentation, tutorials, code examples, and support resources remain accessible. Our 24/7 support team continues to assist with both Smartproxy and Decodo services, and you can also explore our updated help documentation.

Can I still find Smartproxy tutorials and guides online?

While the technical setup remains unchanged, we've made some improvements to our documentation, tutorials, and step-by-step guides to help you streamline your web data projects even more easily. Feel free to explore our documentation, Knowledge Hub, or YouTube channel to find the resources you need.

Are there any new features or improvements with the Decodo rebrand?

Yes! As part of our rebrand to Decodo, we've launched an all-in-one Web Scraping API that includes 100+ prebuilt scraping templates, an AI Parser, and a full suite of tools for AI data collection. We've also improved pricing across most of our products, enhanced our help documentation, and added a variety of new expert content.

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