Canceling subscription

Each of our plans operates on a monthly subscription basis. It’s your responsibility to cancel your subscription before the next billing cycle. To cancel:

  1. Log in to your dashboard account.
  2. Click on your profile icon.
  3. Choose My Subscriptions in the dropdown.
  4. Select the subscription tab you want to cancel and click Cancel subscription.

After canceling your subscription, your monthly payments will be suspended, and you’ll get a notification in your email. Any traffic you haven’t used will still be available until the last day of your billing cycle (subscription period). Your account won’t be deleted if you cancel your subscription.

If you paid for your plan using cryptocurrency, your subscription doesn’t renew automatically. There’s no need to cancel it manually – the plan will expire on its own at the end of the billing period.

Can't find an answer? Contact our 24/7 support team via LiveChat.


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