Monthly subscription

When you purchase a Decodo plan, you create a monthly auto-renewable subscription. This means that payments are made at the beginning of every billing cycle, and your plan remains active for a full calendar month. For example, if you purchase the Regular plan on November 1st, your subscription will be valid until December 1st, and you’ll be charged for the next month on the same day.

Pay As You Go

If you prefer not to commit to a monthly subscription, you can use Pay As You Go to access residential proxies or mobile proxies without a recurring plan. This option is available via your dashboard, but only works with Wallet payments, so you’ll need to top up your Wallet first (1 Wallet credit = $1).

With Pay As You Go, you purchase 1 GB at a time. Once you’ve used 90% of a GB, the next GB is automatically purchased. If you're working on a traffic-sensitive project, be sure to disable Pay As You Go when not in use.

Unused Pay As You Go traffic remains valid for 12 months, but please note: you can't use Pay As You Go and a monthly subscription plan at the same time.

Auto-payments

Auto-payments allow you to maintain your subscription easily. By creating an account and purchasing a monthly auto-renewable plan, you authorize Decodo to automatically charge the current monthly subscription fee for the subscription services (including applicable taxes). This automatic charge to your payment card will be made without any additional action by you.

We'll alert you about an automatically renewed subscription by email before the new billing cycle begins.

Auto-renewal

As each of our plans create a monthly auto-renewable subscription, you are 100% responsible to opt-out of the monthly subscription before next billing cycle happens.

You may opt-out of the auto-renewal service at any time by logging into your Decodo account and following the instructions there.

You're safe with 14-day money-back

We offer a 14-day money-back option in accordance with our refund policy.

Not using Decodo yet? Get your account here.

If you need any help, reach out to our 24/7 tech support via LiveChat.