Extract Business Profiles, Reviews & Contacts with BBB Scraper API

A BBB scraper API* extracts business profiles, accreditation status, customer reviews, ratings, and contact information from the Better Business Bureau directory. Get structured business intelligence data backed by 125M+ IPs across 195+ locations. Start with up to 2,000 free requests.

* This scraper is now a part of Web Data API.

14-day money-back option

99.99%

uptime

Real-time

data

125M+

ethically-sourced IPs

JavaScript

rendering

Free

starter plan

Trusted by:

RTMP.IN logo

What is a BBB scraper?

Blue bug icon connected to a small device via bidirectional arrows on a white background

What does a BBB scraper do?

A BBB scraper extracts structured data from bbb.org, including business profiles, accreditation status, letter grades, customer reviews, complaint histories, and contact details. It handles JavaScript-rendered content and manages anti-bot detection automatically, delivering clean analysis-ready data in JSON, CSV, or other formats.

Scraping API connecting 'Request' to 'Structured data' in a three-step flow

How does a BBB scraper work?

Decodo’s BBB scraper follows a straightforward three-step process to turn raw listing pages into structured, usable data.

  1. Send a request. Submit target business URLs, category pages, or search queries through the API or no-code templates.
  2. Process data. The scraper renders JavaScript, resolves pagination, extracts all visible fields, and structures the output.
  3. Receive results. Get clean data in your preferred format (JSON, CSV, XHR, Markdown) via API or webhook.
Sparkle icon connecting to columns labeled Business name, Address, Contact info with subitems shown below

What data can you extract from the BBB directory?

The BBB directory holds a rich layer of business intelligence that goes well beyond basic contact details. Each listing bundles trust signals, operational data, and customer sentiment into one place, giving you a complete picture of any business at a glance.

  • Business name, address, and contact information
  • BBB accreditation status and letter grade (A+ to F)
  • Customer review scores and review text
  • Complaint volume and resolution history
  • Years in business and employee count
  • Business category and industry classification
  • Social media profile links
  • Business hours and service areas
  • Owner and principal contact names

Why use Decodo's BBB Scraping API?

Feature

Decodo

Manual scraping

Free tools

Uptime

99.99%

No guarantee

No guarantee

JavaScript rendering

Automatic

Requires setup

Not available

Anti-bot handling

Built-in

Manual config

Not available

Structured output

JSON/CSV ready

HTML

Limited

Proxy rotation

125M+ IPs

Buy separately

Not available

Maintenance

Managed

Your responsibility

Breaks often

Scale capacity

Unlimited

Infrastructure limits

Rate limited

Integration options

API, webhooks, AI integrations (OpenClaw, LangChain, n8n)

Custom code

Manual export

What makes Decodo's BBB scraper different?

99.99% uptime

Enterprise reliability with continuous monitoring.

JavaScript rendering

Extract dynamic content without browser setup.

Smart IP rotation

125M+ IPs across 195+ locations under the scraper’s hood.

Structured output

Pre-parsed JSON with normalized field names.

Template library

100+ pre-built extraction templates for faster data collection.

Integration ready

Works with n8n, LangChain, OpenClaw, and MCP-compatible tools.

Format flexibility

Export data in JSON, CSV, XHR, PNG, and Markdown.

Real-time extraction

Live accreditation status and reviews on every request.

What are the use cases for a BBB scraper?

How do I build B2B lead lists from BBB business directories?

Phone numbers

Extract business names, phone numbers, email addresses, owner names, and service areas from BBB category pages and location searches. Filter by accreditation status, letter grade, or industry to build targeted prospect lists for outreach campaigns.

How do I monitor BBB reviews and ratings for reputation management?

Phone numbers

Pull customer reviews and complaint data at scale to track sentiment trends, identify recurring issues, and benchmark your brand rating against competitors in the same category. Schedule recurring extractions to receive alerts when new reviews or complaints are filed.

How do I verify business accreditation status and trust signals?

Phone numbers

Extract BBB accreditation badges, letter grades, and years-in-business data to validate vendor credentials, enrich CRM records, or power trust-score models for marketplace or lending platforms.

How do I conduct competitive intelligence using BBB data?

Phone numbers

Scrape competitor profiles including complaint histories, review scores, service areas, and contact details to identify market gaps, benchmark service quality, and inform go-to-market positioning.

How do I enrich company databases with BBB contact data?

Phone numbers

Combine BBB profile data, including business phone, address, owner name, and category, with existing CRM or database records to improve data completeness and targeting accuracy for sales and marketing teams.

Which BBB data fields can you access?

Decodo logo connecting via blue lines to three black tiles showing a building, star, and globe on white background
  • Business profile pages with full contact details
  • Accreditation status and letter grade history
  • Customer review pages with rating breakdowns
  • Complaint filings and resolution summaries
  • Category and subcategory classification pages
  • Business search results by location and industry
  • Owner and principal contact information
  • BBB alert and government action notices
  • Franchise and multi-location business data

Turn BBB data into business insights

Collect business profiles, ratings, reviews, and complaints from the Better Business Bureau (BBB) with Web Data API.

How do you get started with the BBB scraper?

Can I extract BBB data without writing code?

Neon code icon showing 'No code required' label on dark rounded tile against white background

Select the BBB template from the template library, paste your target profile URLs or search queries, and click extract. Results download instantly in your chosen format – no coding required.

How do I connect the BBB scraper to my application via API?

Neon code icon showing 'No code required' label on dark rounded tile against white background

Get your API key, send a POST request with target URLs, and receive structured JSON responses. If you need any tips on your setup, you can contact our 24/7 tech support or explore our extensive documentation and code examples.

Is there a free trial for the BBB scraper?

Neon code icon showing 'No code required' label on dark rounded tile against white background

Decodo offers a free plan with up to 2K requests to test drive all the features of the Web Data API.

How is the BBB scraper priced?

Pricing card showing $19 +VAT / Billed monthly; Compare plans - Standard proxies selected; Your order Total $19.00

BBB scraper is available as Decodo’s Web Data API, priced on a pay-per-successful-result basis. You’re charged only for requests that return complete, usable data – retried and failed requests don’t count toward your usage total. Depending on your use case and websites you’re planning to collect data from, you can choose a subscription with a request count that best matches your needs. If you’re targeting websites that have lower anti-bot protection, you can scrape with regular proxies. If you’re targeting advanced websites, like BBB, you can switch to a premium proxy pool and JavaScript rendering.

What does Web Data API cost?

Choose a plan based on your data collection volume. All plans include the same powerful features – you only pay for what you use. Start with the free plan to test before committing.

10 req/s

$0

/month

Up to 5K crawls or 10K pages scraped

10 req/s

$19

/month

Up to 19K crawls or 38K pages scraped

25 req/s

$49

/month

Up to 65K crawls or 122K pages scraped

50 req/s

$99

/month

Up to 141K crawls or 330K pages scraped

100 req/s

$249

/month

Up to 383K crawls or 1.2M pages scraped

See full pricing details in the documentation.

With each plan, you access:

JavaScript rendering

99.99% success rate

HTML, Markdown, XHR, plus JSON, PNG where supported

One-click AI integrations

LLM-ready Markdown format

100+ pre-built templates

Single API key for all endpoints

/scrape, /search, /map, /crawl

24/7 tech support

14-day money-back

SSL Secure Payment

Your information is protected by 256-bit SSL

What do customers say about Decodo?

We're proud to support a thriving community of 135K+ users and the industry’s best.

Attentive service

The professional expertise of the Decodo solution has significantly boosted our business growth while enhancing overall efficiency and effectiveness.

Easy to get things done

Decodo provides great service with a simple setup and friendly support team.

A key to our work

Decodo enables us to develop and test applications in varied environments while supporting precise data collection for research and audience profiling.

Decodo-best-usability-award-2025-by-G2

Best Usability 2025

Awarded for the ease of use and fastest time to value for proxy and scraping solutions.

Decodo-Highest-User-Adoption-2025-award-by-G2

Best User Adoption 2025

Praised for the seamless onboarding experience and impactful engagement efforts.

Decodo-best-value-by-Proxyway-2025-award

Best Value 2025

Recognized for the 5th year in a row for top-tier proxy and scraping solutions.

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Frequently asked questions

Does the BBB have an official public API?

The Better Business Bureau does not offer a public API for accessing business profiles, ratings, or review data. Decodo's BBB Web Data API provides a structured API interface to extract this data programmatically from bbb.org at scale.

How do I search BBB listings by location and category?

Pass BBB search result URLs with your target location and category filters directly to the API. The scraper extracts all matching business listings, including pagination across multiple result pages.

How do I get real-time accreditation and rating data from BBB?

Each extraction captures current accreditation status, letter grade, and review scores.

How do I export BBB contact data to my CRM or database?

Configure webhook delivery to receive structured data directly in your system, or use integrations with n8n, LangChain, and OpenClaw for automated pipeline setup into your CRM or database. MCP-compatible integration is also supported for AI agent workflows.

Is scraping BBB data legal?

BBB business profiles contain publicly available information. Always review bbb.org's terms of service and applicable data protection regulations before large-scale extraction. Decodo's infrastructure is built for compliant, responsible data collection.

Start Extracting BBB Business Data Today

Get instant access to structured Better Business Bureau data with enterprise reliability.

14-day money-back option

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